RETURN & EXCHANGE POLICY

To help explain things as clearly as possible in this Return & Exchange Policy, every time any of these terms are referenced, are strictly defined as:

  • Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to Glow + Tonic Studio, that is responsible for your information under this Return & Exchange Policy.
  • Customer: refers to the company, organization or person that signs up to use the Glow + Tonic Studio Service to manage the relationships with your consumers or service users.
  • Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit Glow + Tonic Studio and use the services.
  • Service: refers to the service provided by Glow + Tonic Studio as described in the relative terms (if available) and on this platform.
  • Website: Glow + Tonic Studio’s site, which can be accessed via this URL: glowtonic.studio
  • You: a person or entity that is registered with Glow + Tonic Studio to use the Services.

Definitions and key terms

Thanks for shopping at Glow + Tonic Studio. We love and appreciate you like the designs we build. We also want to make sure you have a rewarding experience while exploring, evaluating, and purchasing our products.

As with any shopping experience, there are terms and conditions that apply to transactions at Glow + Tonic Studio. We’ll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at Glow + Tonic Studio, you agree to the terms set forth below along with Glow + Tonic Studio’s Privacy Policy. Unfortunately due to the nature of our products, we will not issue any refunds or exchanges for any and all products sold.

Return & Refund Policy

We at Glow + Tonic Studio commit ourselves to serving our customers with the best products. Every single product that you choose is thoroughly inspected, checked for quality and accuracy with utmost care. We do this to ensure that you fall in love with our products.

We carry out thorough quality check before processing the ordered item.

We follow certain policies to ensure transparency, efficiency and quality customer care. Because the products are delivered and received electronically,
 
  • We DO NOT allow returns or exchanges on any sold products
  • Refunds are NOT given for any purchases made


Refunds & EXCHANGES

By using our website, registering an account, or making a purchase, you hereby consent to our Terms & Conditions and Return & Exchange Policy and agree to their terms.


YOUR CONSENT

If, for any reason, You are not completely satisfied with any good or service that we provide, don't hesitate to contact us and we will discuss any of the issues you are going through with our product(s). Please email: glowtonic.studio@gmail.com

CONTACT US